Privacy Policy

By entering into this contract of sale, you agree and consent to the use and disclosure of your personal information in accordance with these privacy terms.

One Toyota

Nowra Toyota is part of the OneToyota network of Toyota organisations in Australia (each a OneToyota organisation), comprising:

• authorised Toyota dealers in Australia;
• Toyota Motor Corporation Australia ABN 64 009 686 097 ("Toyota Australia");
• Toyota Finance Australia Limited ABN 48 002 435 181 ("Toyota Finance");
• Aioi Nissay Dowa Insurance Company Australia Pty Ltd trading as “Toyota Insurance” ABN 11 132 524 282; and
• “Toyota WA” (distributors of Toyota products in Western Australia comprising Prestige Motors Pty Ltd ABN 62 008 679 258 as trustee for the Prestige Toyota Unit Trust and Eastpoint Pty Ltd ABN 64 008 687 367).

How Nowra Toyota and OneToyota may use your information

Nowra Toyota and other OneToyota organisations may collect, hold, use and share with each other your information for a variety of purposes including to:

• provide you an integrated OneToyota guest experience, such as sending you a “Welcome Pack” after vehicle purchase, and allowing you to be known across the network regardless of which OneToyota organisation you deal with;
• supply their products and services to you (including new and used vehicles, parts, accessories, warranties, vehicle servicing, repair, financial and insurance products, roadside assist);
• provide Automatic Collision Notification (ACN), Emergency Call (SOS), Stolen Vehicle Tracking (SVT) and other connected vehicle services (“Connected Services”) which are enabled in your vehicle from time to time, if your vehicle is fitted with Connected Services functionality (for more on Connected Services, see below). Refer to your Owners’ Manual or toyota.com.au/connected to confirm applicability to your vehicle;
• respond to and assist you with your enquiries;
• process payments;
• maintain records for product recall, vehicle trade-in, accounting and administration purposes;
• keep your information up to date;
• provide you with information, invitations and marketing communications about Toyota and/or OneToyota products, services and events that may be of interest to you (for more on Marketing, see next section);
• obtain your feedback about products, services and events (including via surveys) and handle complaints;
• meet regulatory and legal obligations; and
• use data in aggregated form to analyse vehicle and/or road safety, environmental and energy issues, advanced technologies and usage.

Nowra Toyota and other OneToyota organisations may disclose your personal information to:

• their contractors or agents in Australia and overseas*, and Toyota Motor Corporation Japan (parent company of Toyota Australia and Toyota Finance), to fulfil any of the purposes above;
• Toyota entities overseas such as Toyota Connected Europe (in the UK) and Toyota Motors North America (in the USA) to support provision of Connected Services in Australia;
• financial institutions for payment purposes;
• other third parties so they can supply you with products or services you require; and
• government authorities, for example for vehicle registration and compulsory third party insurance purposes.

* Some of these contractors and agents are located overseas, including in Singapore, Japan, United States of America, United Kingdom and Sweden, and as a result your personal information may be disclosed overseas.

If you do not provide Nowra Toyota particular information, Nowra Toyota and/or other OneToyota organisations may not be able to consider your request, provide products or services to you or perform their warranty obligations.

The Privacy Policies of Toyota Australia and Toyota Finance (combined policy), Toyota Insurance and Toyota WA are each available at toyota.com.au/privacy. Nowra Toyota's Privacy Policy is available from its website. Nowra Toyota can provide you printed copies of these policies if you request.

Connected Services

If your vehicle is fitted with Connected Services functionality, your vehicle will collect and transmit vehicle data for Connected Services unless and until you opt out of Connected Services. Connected Services operate by using data collected from you and your Toyota connected vehicle, including your personal information and vehicle location.

Connected Services may be added or removed by Toyota Australia from time to time. For a list of Connected Services currently being offered by Toyota Australia and information on how you can access these services please visit toyota.com.au/connected. For information on how to opt out of Connected Services please visit the Toyota Australia Privacy Policy at toyota.com.au/privacy. The Toyota Australia Privacy Policy (as amended from time to time) also explains how your personal information and vehicle data will be collected, held, used and disclosed for Connected Services.

If your vehicle’s Connected Services functionality is enabled, you must inform passengers and drivers of your vehicle that vehicle data is collected, held, used and disclosed by OneToyota organisations for Connected Services.

Marketing

Nowra Toyota and other OneToyota organisations (including their contractors/agents if any acting on their behalf) may send you marketing and information about Toyota products, services, special offers, promotions, surveys and events that may be of interest to you. Such marketing may include joint promotions with other promotion partners, and may be sent to you using any contact details provided by you, such as post, phone, email or SMS.

Please note that each of the OneToyota organisations are separate organisations. If you do not wish to receive marketing from one organisation, you can let that organisation know at any time using the contact details in their privacy policy (available from their website), or using the “unsubscribe” or other opt-out function offered by the organisation.

Your consent to receive marketing communications from the OneToyota network in the above ways will be deemed to be ongoing if you do not opt out when you are offered the opportunity to do so, or unless and until you advise otherwise.

Access and correction

For more information about how each OneToyota organisation handles your personal information, please refer to their privacy policy or contact them using the contact details below. Each organisation's privacy policy contains information about how you can seek access to or correction of the personal information they hold about you (if any). The privacy policies also contain information about how you can make a privacy complaint and how the organisation will deal with it.

Contact details

Nowra Toyota

You can contact your Dealer using the details provided in this contract of sale, or as otherwise provided by Nowra Toyota or its website.

Toyota Australia

Toyota Finance

Toyota Insurance

Toyota WA